Loc into Your Natural Style

Policies
Loc into Your Natural Style

Policies

New Clients

1.  Fees will be discussed at your consultation.

2.  A non-refundable deposit is required reserve your appointment to establish Sisterlocks®. This fee is applied to reduce the amount payable on installation date. 

3.  Clients are required to pay the entire balance PRIOR TO the start of the installation session. 

 

Appointments

1.  Please arrive on time for all services.

2.  Hair must be clean (washed within the last 48hrs) and product free. 

3.  All client services require an appointment. 

4.  Advance scheduling (approx. 2-4 weeks) is highly recommended.

5.  Retightening sessions may range from 3-5 hours if regular 4-6 week appointments are maintained.  A rate increase may occur for excessive growth.  

6.  Due to limited seating please refrain from bringing additional guests with you to your appointment.

 

 Cancellations and Rescheduling

1.   2 weeks notice is required to cancel or rescedule an installation appointment.  If an installation appointment is cancelled, full payment will be required prior to rescheduling the appointment.

2.  ALL changes or cancellation of appointment require a minimum of 24 hours’ notice to avoidbeing charged a cancellation fee.

3.   ALL NO SHOW appointments will be charged a fee that is payable PRIOR toschedulingyour next appointment.

 

Lateness

1.  Clients are required to call (not text) if they are going to be more than 15 minutes late to ensure your appointment does not need to be rescheduled.

2.  Services are billed according to your appointment time, not the time of your arrival.  (Breaks taken by your consultant are not included in billed time.

 

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